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      Building Great Customer Experiences

      Building Great Customer Experiences

      Colin Shaw, John Ivens
      0.0 / 10 ( 0 votes)
      Categories:
      Books in Foreign Languages, Business, Leadership and Management
      Language:
      Engleza
      Publishing Date:
      2002
      Publisher:
      Cover Type:
      Paperback
      Page Count:
      224
      Edition:
      a II-a
      ISBN:
      9781403939494
      Dimensions: l: 15.7cm | H: 23.3cm | 1.3cm | 386g
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      Publisher's Synopsis
      This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success.
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