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      Customer Service Training 101: Quick and Easy Techniques That Get Great Results

      Customer Service Training 101: Quick and Easy Techniques That Get Great Results

      QUICK AND EASY TECHNIQUES THAT GET GREAT RESULTS
      Renee Evenson
      0.0 / 10 ( 0 votes)
      Categories:
      Business, Leadership and Management
      Language:
      Engleza
      Publishing Date:
      2010
      Publisher:
      Cover Type:
      Paperback
      Page Count:
      224
      Edition:
      a II-a
      ISBN:
      9780814416419
      Dimensions: l: 18.7cm | H: 23cm | 1.6cm | 484g
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      Publisher's Synopsis
      Your service team may represent the first, last, or only interaction point between your customers and your company. This book presents proven techniques for creating unforgettable customer experiences. It covers every aspect of face-to-face, phone, Internet, and self-service customer relations.
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