The startling new tips and innovative techniques presented in Raving Fans can help anyone create a revolution in any work–place. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. This brilliantly simple and charming story teaches you how to define a vision and learn what a customer really wants in order to achieve miraculous bottom–line results.
Raving Fans
Categorii:
Limba:
Engleza
Data publicarii:
1996
Editura:
Tip coperta:
Hardcover
Nr. pagini:
138
ISBN:
9780688123161
Dimensiuni: l: 14cm | H: 21cm
Indisponibil
Preț valabil exclusiv online!
Împachetare cadou gratuită!
Transport gratuit peste 150 de lei.
Retur gratuit în 14 zile.
Ai întrebări? Contactează-ne!