Perhaps once a decade, a book comes along that transforms people’s lives in a very real, measurable way. This is one of them.
Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book.
Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation:
New firsthand accounts of how these skills changed readers’ lives
New case studies showing how business leaders successfully applied these methods to achieve results
New links to videos teaching what to do and what to avoid during crucial conversations
New research findings offering fresh insights for applying the skills taught in the book
Crucial Conversations - Tools for Talking When Stakes Are High, Second Edition
Categories:
Language:
Engleza
Publishing Date:
2011
Publisher:
Cover Type:
Hardcover
Page Count:
272
Edition:
a II-a
ISBN:
9780071771320
Dimensions: l: 17cm | H: 22.8cm | 2.2cm
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