Watch Your Language makes good communication easy, offering a huge range of case studies, easy-to-absorb concepts such as the Bad Place and the Tangle, and a unique "talking heads" page design that dissects examples of problematic conversations. It explains exactly why our daily conversations go wrong, how to respond when they do and provides tips on how to stop them from deteriorating in the first place. Communications expert Rob Kendall draws on over 30 years of experience to reveal:
Categorii:
Limba:
Engleza
Data publicarii:
2023
Editura:
Tip coperta:
Paperback
Nr. pagini:
224
ISBN:
9781786787897
Dimensiuni: l: 13cm | H: 21cm | 248cm | 248g
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